By opting in to receive text messages from Voltara Systems, you agree to these SMS/Text Messaging Terms and Conditions.
Age Requirement: You must be 18 years of age or older to opt in to this SMS service.
1. Program Description
Voltara Systems ("we," "us," or "our") operates an SMS/text message program to communicate with customers and prospective customers about our mobile electrical, solar, and power installation services. This program is operated by Voltara Systems, located at 161 West Victoria Street, Long Beach, California 90805.
Messages sent through this program may include:
- Appointment confirmations and scheduling reminders
- Consultation follow-ups and project status updates
- Customer service and support communications
- Quote and estimate notifications
- Marketing and promotional messages related to our services (only if you have separately opted in)
2. How to Opt In & Consent to Receive Messages
You may opt in to receive SMS messages from Voltara Systems in the following ways:
- Web form: By submitting your mobile phone number through any contact or consultation form on our website and checking the SMS consent checkbox
- Keyword opt-in: By texting a designated keyword to our SMS number
- Verbal or written consent: By providing explicit consent during a consultation or scheduling process
By opting in, you agree to receive automated and manually sent text messages at the mobile number you provided. Consent is not a condition of purchase. You may use our services without opting in to SMS communications.
Message Frequency: Message frequency varies. You may receive up to 4–6 messages per month for transactional and appointment-related updates, and up to 31 messages per month for marketing messages if opted in. Recurring messages.
3. Message and Data Rates
Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to all text messages sent and received. Please contact your mobile carrier for pricing details.
4. Supported Carriers
Our SMS service is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Service availability may vary by carrier and location. Carriers are not liable for delayed or undelivered messages.
5. How to Opt Out
You can opt out of receiving text messages from Voltara Systems at any time using any of the following methods:
- Text STOP: Reply "STOP" to any text message from Voltara Systems
- Text UNSUBSCRIBE: Reply "UNSUBSCRIBE" to any message
- Phone: Call us at (562) 362-3527 and request removal
After opting out, you will receive one final confirmation message. You may continue to receive non-marketing transactional messages related to an active appointment or project unless you request full cessation.
6. Help and Support
For help or more information about our SMS program:
- Text HELP: Reply "HELP" to any message for assistance
- Phone: Call (562) 362-3527
- In person: Visit us at 161 West Victoria Street, Long Beach, CA 90805
7. Privacy and Data Protection
No Sharing of SMS Data: Your mobile phone number and SMS opt-in information will NOT be shared with, sold to, or transferred to any third parties or affiliates for their marketing or promotional purposes. This applies regardless of any other data-sharing provisions in our Privacy Policy.
We handle your contact information solely to provide you with our services and send you communications you have consented to receive. For full details on how we collect and handle personal data, please review our Privacy Policy.
8. Accuracy of Information
You are responsible for providing an accurate mobile phone number at the time of opt-in. We are not responsible for messages sent to incorrect numbers or for issues arising from outdated contact information provided by you.
9. Service Changes and Termination
Voltara Systems reserves the right to:
- Modify or discontinue the SMS program at any time
- Change message frequency or content with reasonable notice
- Terminate your participation in the program for violation of these terms
10. No Warranty
The SMS service is provided "as is" without warranties of any kind. We do not guarantee that messages will be delivered on time or at all, as delivery depends on your mobile carrier and network conditions beyond our control.
11. Limitation of Liability
Voltara Systems is not liable for any delays, failures, or errors in message transmission caused by:
- Mobile carrier network issues or outages
- Device compatibility problems
- Incorrect contact information provided by you
- Circumstances beyond our reasonable control
12. Compliance with Laws
Our SMS program is designed to comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA messaging guidelines, and applicable A2P 10DLC carrier requirements. We do not send unsolicited messages. All recipients have opted in prior to receiving communications.
13. Updates to These Terms
We may update these SMS Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.
14. Contact Information
For questions about these SMS Terms or to exercise your opt-out rights, contact us:
Voltara Systems
161 West Victoria Street
Long Beach, California 90805
Phone: (562) 362-3527