Voltara Systems ("we," "us," or "our") operates this website to provide information about our mobile electrical, solar, and power installation services. This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit a contact or consultation request.
Please read this policy carefully. By using our website, you agree to the practices described here.
1. Information We Collect
Information You Provide
When you fill out a contact form or consultation request on our website, we collect:
- Full name
- Email address
- Phone number
- Vehicle or build type
- Details about your project (as provided in the message field)
Automatically Collected Information
Like most websites, our site may automatically collect certain technical information when you visit, including your IP address, browser type, referring URL, and pages viewed. This is standard web server logging and is used only for site maintenance and security purposes.
Cookies
Our website does not use tracking cookies or behavioral advertising cookies. Third-party resources loaded on the page (such as Google Fonts and Tailwind CDN) may set their own cookies or collect usage data under their respective privacy policies. Our contact forms are processed by GoHighLevel — please see their privacy policy for details on how they handle form data.
2. How We Use Your Information
We use the information you submit through our contact forms solely to:
- Respond to your consultation or quote request
- Contact you to schedule an appointment or follow up on your inquiry
- Provide accurate estimates for your specific vehicle and project
- Communicate about your project if you become a customer
We do not use your information for automated marketing campaigns, profiling, or any purpose unrelated to responding to your inquiry unless you have separately opted in.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We use GoHighLevel (GHL) as our CRM and form processing platform. Information you submit is stored and managed within that system on our behalf.
- Legal requirements: We may disclose information if required by law, court order, or valid governmental request.
- Business transfer: If Voltara Systems is acquired or merged with another business, your information may be transferred as part of that transaction.
4. Data Retention
We retain contact and inquiry records for as long as is reasonably necessary to provide our services, respond to your request, and maintain business records. If you would like your information removed from our records, please contact us directly using the information below.
5. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request a summary of the personal information we have collected about you and how it has been used or shared.
- Right to Delete: You may request that we delete the personal information we hold about you, subject to certain exceptions.
- Right to Opt Out: We do not sell personal information. There is nothing to opt out of.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise your California privacy rights, contact us at the address or phone number below. We will respond within 45 days of receiving your request.
6. Data Security
We take reasonable steps to protect the information submitted through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to avoid sending sensitive personal or financial information through web forms.
7. Third-Party Links
Our website may contain links to external websites (such as industry organizations, standards bodies, or regulatory agencies). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.
8. Children's Privacy
Our website and services are intended for adults and business owners. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through our website, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Voltara Systems
161 West Victoria Street
Long Beach, California 90805
Phone: (562) 362-3527